RYAN: Worth Raving About
Many companies claim they have the “best service”, but have no concrete data to support that claim. RYAN asks for feedback after every service call in order to measure our performance against that of others using a Net Promoter Score (NPS), the gold standard for reliably assessing customer satisfaction across all industries. RYAN data is collected and reported – independently – by a third-party survey provider, meaning our feedback is an accurate, verified and authentic representation of how our customers view our business. The RYAN emphasis on continuous improvement is clearly evident with this process, and in the event a client is dissatisfied a manager is notified and the customer is then contacted.
To get to the heart of client loyalty, a company can discover the answer with a single question:
“How likely is it that you would recommend our company to a friend or colleague?”
At RYAN, we believe that the ultimate reflection of our clients’ satisfaction and loyalty is validated when they rave about and recommend our products and services. Our Net Promoter Score, coupled with testimonials from our clients, should help your business decide if RYAN is a good fit. We look forward to working with your organization, and to exceeding your expectations!
Let us show your company how RYAN service truly makes a difference! Call us today at 800.842.1916 or send us your contact information using the form!